Shipping policy
Production Time:
All of our products are made specially for you. So please allow 3-7 business days for production
Special Occasions: For holidays like Mother's Day, we prioritise orders to ensure they arrive on time and production is quicker than usual. Check the product page or our announcements for cut off dates.
Shipping Time:
Once your order is ready, shipping typically takes:
- UK Mainland: 2-5 Business Days
- Northern Ireland: 3-5 Business Days
- International: 3-11 Business Days
Please note that delivery times are estimates and may vary due to courier delays or public holidays.
Tracking your order
Once your order ships, you will receive a tracking number via email so you can monitor its journey.
Issues with Delivery
If your order is delayed , lost or damaged during shipping:
- Contact us immediately at evermoireco@gmail.com with your order number and photos if applicable.
- We will work with the courier to resolve the issue or arrange a replacement.
We carefully handcraft every item, and we do our best to ensure it reaches you safely and on time.