Need Help?
We're here to make your gifting experience effortless.
If you have any questions about your order, personalisation, or delivery, our team is happy to assist.
Customer Support:
For all enquiries, please contact:
Email: evermoireco@gmail.com
Response Time: Within 24 hours (Mon - Fri)
Delivery Information:
Each Evermoire gift is personalised and made to order, ensuring every piece is carefully prepared for you.
Production Time
- Personalised items are produced 2-4 working days
- During peak periods production may take slightly longer.
UK Delivery
- Standard delivery: 3-5 working days
- Express delivery: 1-2 days
Delivery times begin once your order has been produced and dispatched.
Tracking your order
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Personalised Orders
Because all Evermoire gifts are custom - made:
- Please double-check your uploaded photos and personalised messages before ordering.
Order Changes:
If you need to update your order or personal message, contact us within 12 hours of purchase and we'll do our best to help.
Our Promise:
Every EvermoireCo gift is carefully prepared with attention to detail and premium presentation - because your memories deserve the best.